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ePeople, founded in 1997, is the leading provider of knowledge-powered, team collaboration solutions for companies who’s success depends on effective management of complex, highly networked and inter-dependent business processes.
ePeople streamlines complex business processes by establishing context to information, linking issues to the best qualified experts, and providing an online forum to resolve issues or create multi-disciplinary work products. Knowledge generated by the team is classified and immediately available for reuse. And, every interaction is logged in ePeople’s unique knowledge store to simplify corporate compliance efforts. With real-time visibility, management has the tools and information to further improve team performance.
ePeople solutions leverage the latest Web and instant messaging technologies, and are tightly integrated with leading desktop email clients. Rapidly assimilated in daily email work practices, ePeople installations overcome the user adoption issues of many enterprise systems and deliver targeted process improvements faster.
Market and Solution Areas:
ePeople solutions streamline complex business processes that demand the close coordination of experts, best practices and knowledge, addressing three primary market and solution areas.
High Technology / Collaborative Support
ePeople provides collaborative support solutions to organizations that sell enterprise products or services. These types of organizations have broad and deep relationships with their customers and typically have highly cross-functional teams dedicated to growing and supporting these customers. Industries that fit this profile include enterprise software, hardware, aerospace, networking and telecommunications, contract manufacturing, and any organization that sells an enterprise product or service.
Engineer-to-order / Team Selling:
ePeople provides a powerful team selling solution for organizations that sell complex, customizable products. In Engineer-to-order industries, it is critical that Sales identify and organize the participation of key internal experts and business partners. ePeople delivers the tools – seamlessly integrated with email – to coordinate the extended team and prepare winning proposals that better address the prospect’s needs.
While ePeople’s serves multiple industries, the compelling need is the same: highly compensated knowledge workers need better tools to manage their workload and succeed in today’s networked businesses.
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