var quote = new Array()

//list the quotes
quote[0]="<i>\"Openwave's developer support goal is to resolve issues as quickly and efficiently as possible. ePeople's solution enables our global support staff to work as a team, matching issues to the person with the most relevant expertise and knowledge.\"<\/i> <br><br> <span class=\"quotesName\">Kathy Simpson, Director of Developer Marketing, Openwave Systems, Inc.<\/span>"
quote[1]="<i>\"ePeople offers a growth path to provide a range of support services tailored to the needs of our developers and partners.\"<\/i> <br><br> <span class=\"quotesName\">Kathy Simpson, Director of Developer Marketing, Openwave Systems, Inc.<\/span>"
quote[2]="<i>\"Today's customer support model focuses on the company rather than the customer.  For companies to increase customer retention, this must be reversed.  The new model will consist of collaborative support teams for quick and accurate issue resolution – which is exactly what the customer wants.\"<\/i> <br><br> <span class=\"quotesName\">Bill Cadogan, Former Senior Vice President of Oracle Support Services, EMEA<\/span>"
quote[3]="<i>\"Openwave wants to keep the software developers happy-and creative. One way to do that is to give them all the information they need and want as fast as possible. Openwave tapped Mountain View, Calif.-based ePeople to power its Openwave Developer Web Support.\"<\/i> <br><br> <span class=\"quotesName\">CC News, \"Openwave Systems Cranks Up Help for Developer Network,\" January 14, 2002<\/span>"
quote[4]="<i>\"ePeople Teamwork provides a significant advance in support methods that will improve Openwave's service offering and responsiveness to our developer community. ePeople's  enhanced collaboration capabilities allow us to assemble the optimal team for any support situation – even when team members are distributed worldwide.\"<\/i> <br><br> <span class=\"quotesName\">Kathy Simpson, Director of Developer Marketing, Openwave Systems, Inc.<\/span>"
quote[5]="<i>\"Oracle continually explores new services to help its customers quickly resolve even their most complex issues. ePeople Teamwork demonstrates understanding of what's required to solve complex support issues.\"<\/i> <br><br> <span class=\"quotesName\">Graeme Mair, Vice President, Global Program Management, Oracle Support Service<\/span>"
quote[6]="<i>\"As the world leader in business intelligence, we are committed to providing our customers with quick and accurate responses to any issues that might arise within the enterprise environment. Combining ePeople Teamwork – its collaboration engine, integration openness, and workflow processes – with our award-winning customer support website provides a best of breed framework for delivering high-value solutions to our customers.\"<\/i> <br><br> <span class=\"quotesName\">Ed Shepherdson, Vice President, Global Customer Support, Cognos Inc.<\/span>"
quote[7]="<i>\"Technology solutions such as ePeople's Teamwork tackle the knowledge engineering bottleneck - the inability to capture real-time human expertise in an cost-effective way\"<\/i> <br><br> <span class=\"quotesName\">Gartner<br>April 17, 2003<\/span>"

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