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For more information:
ePeople Teamwork for PeopleSoft CRM Sales 8.8: Enterprise Team Selling Solution Shortens Sales Cycle and Maximizes Each Sales Opportunity
ANAHEIM, CA; September 15, 2003 —
ePeople Inc., a leading provider of knowledge and expertise management solutions for resolving business-critical situations today
announced, at PeopleSoft Connect 2003, ePeople Teamwork for PeopleSoft CRM Sales 8.8, a team selling solution that maximizes sales
opportunities by taking advantage of enterprise knowledge, expert resources and best practices.
ePeople Teamwork for PeopleSoft CRM Sales 8.8 addresses the sales challenges posed by the complexity and range of today's product
and service solutions sold to major accounts. Often involving multiple departments and decision makers, these sales opportunities
require the coordinated effort of expert resources across several disciplines. Sales teams that don't have timely access to corporate
intellectual assets are at a distinct disadvantage in winning the sale.
ePeople Teamwork for PeopleSoft CRM Sales 8.8 enables companies to effectively close deals and shorten sales cycles by building
upon the knowledge and coordinated execution of their best resources.
"Enterprise sales requires a well-orchestrated team effort to quickly tackle critical issues and eliminate objections even in
advance of the proposal," said Anthony Lye, CEO, ePeople. "With the intense competition that vendors face today, a single misstep
can lose a deal. ePeople Teamwork for PeopleSoft CRM Sales 8.8 ensures that sales teams have the knowledge and best resources
available to design winning proposals."
The Most Advanced Team-Based Selling Solution for Complex Sales
ePeople Teamwork provides a collaborative workspace, where members of the sales team and subject matter experts can assemble to
resolve issues or brainstorm. Resources outside the organization such as a business partner that has insight to either the client
or the competition can easily participate in the discussion using any common messaging device including Microsoft Outlook, cell
phone, pager, PDA or email. All information is retained within PeopleSoft Sales CRM, which integrates directly with ePeople Teamwork.
If the best resources aren't known, ePeople Teamwork assists in identifying key experts across the enterprise based on knowledge, as
well as past experience, enabling companies to quickly build a response team to resolve issues. Every interaction that takes place
in the workspace is automatically captured and immediately reusable for future deals, eliminating the time wasting task of recreating
information that already exists in the organization.
By building upon the knowledge of key enterprise experts and the latest product and service information, ePeople Teamwork enables
companies to realize higher close rates with differentiated proposals. And with improved team selling efficiencies, sales teams can
handle more opportunities.
About ePeople
ePeople, founded in 1997, is the leading provider of knowledge and expertise management solutions for resolving business-critical
situations throughout the enterprise. ePeople Teamwork focuses on Customer Support, Team Selling, Professional Services and
Research & Development organizations. Customers of ePeople include Oracle Corp, Cognos, InstallShield, Openwave Systems, Inc.,
Adobe Systems, Inc., Production Access, OpSource Inc., and Service & Support Professionals Association (SSPA). Headquartered in
Mountain View, Calif., ePeople is privately held. Investors include Redpoint Ventures, Menlo Ventures, Integral Capital Partners,
Bedrock Capital, Brentwood Venture Capital, and CNET. More information on ePeople is available
at www.epeople.com.
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ePeople and the ePeople logo are trademarks of ePeople, Inc. All other trademarks are the property of their respective owners.
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