For more information:
ePeople Teamwork Named 2004 Codie Award Finalist by Leading Technology Trade Association
Reaches Finals for Best Customer Relationship Management Product
Mountain View, Calif., January 23, 2004 - ePeople, Inc., a provider of enterprise software that enables customer teams in support,
sales, service and development to turn informal interactions into valuable corporate knowledge today announced that ePeople Teamwork
was selected by the Software & Information Industry Association (SIIA) as a finalist in the 19th annual Codie Awards for Best Customer
Relationship Management Solution.
ePeople Teamwork enables knowledge workers to access relevant information, find help from experts, capture knowledge and work in a
collaborative fashion with customers and partners for faster resolution of complex issues and higher quality results with less effort.
Applied to critical business processes that often require highly cross-functional teams of people working together, ePeople Teamwork
enables companies with high value products, services and customer relationships to lower operational costs and increase customer
satisfaction and retention.
The Codie Awards, judged by software and information trade press, mainstream technology writers and industry peers honors best-in-class
software products and services. There were over 800 nominations submitted by more than 600 companies this year, representing a record
high number of entries.
"In light of the intense competition this year, to be named a Codie Awards finalist is a tremendous honor and an important achievement,"
says Ken Wasch, SIIA President. "SIIA is proud to recognize these companies as true leaders in their fields."
"It's an achievement to be selected as a finalist from among the hundreds of companies vying for Codie Award honors," said Anthony
Lye, CEO, ePeople. "Profitable customer acquisition, retention and growth are essential for success in today's lean enterprise. By
tapping into the collective know-how, informal relationships and best practices of an organization, ePeople Teamwork enables
enterprises to deliver faster and more accurate answers to complex issues resulting in significantly improved customer relationships."
About ePeople
ePeople delivers enterprise software solutions for companies that develop, sell, service and support enterprise products and
services. ePeople's flagship product, ePeople Teamwork enables managers and knowledge workers in customer support, team selling,
strategic account management and professional services to optimize, capture and reuse expert knowledge and the collective skills of an
extended team. ePeople Teamwork works with Microsoft Outlook, CRM, email, IM and the web. ePeople customers, including companies such
as Cisco Systems, Cognos, Network Appliance, InstallShield, and Openwave Systems, have selected ePeople Teamwork to realize significant
gains in customer resolutions, service quality and productivity. Headquartered in Mountain View, Calif., ePeople is privately held.
More information on ePeople is available at www.epeople.com.
NOTE: ePeople and the ePeople logo are trademarks of ePeople, Inc. All other trademarks are the property of their respective owners.
|
