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For more information:
ePeople Announces New Version of CTMail, Email and Site Management Software
Major enhancements include shared processes to enforce standard operating procedures and accelerate clinical trials
Mountain View, Calif., December 15, 2004 - ePeople, a
leading provider of email management solutions for high
value customer relationships in life sciences, high
technology and engineer-to-order industries today
announced a new version of CTMail, email and site
management software with enhanced capabilities that
accelerate end-to-end clinical trials through shared
processes.
After adding six life sciences customers earlier this
month including McKesson BioServices, BridgeSite
Clinical Research and ClinDatrix, ePeople expects
continued momentum with the new version that extends
CTMail beyond the shared collaboration of content and
people to now include process and procedures. The new
release also offers the ability to manage email and
sites across multiple trials from a single user
interface; action plan templates that enforce both email
and site related standard operating procedures ensuring
that best practices are followed, and document activity
management to track document records and site profiles.
Designed for clinical researchers in pharmaceutical,
medical device, research centers and contract research
organizations, CTMail establishes strong investigator
relationships by managing communication and centralizing
information among all study participants, managing
resources and providing collaborative workspaces to
react faster to and efficiently resolve study issues.
CTMail saves the monitor's time and energy that can be
better spent on problem solving rather than cutting and
pasting and ensures that managers can check the progress
of every aspect of the trial at a glance.
"Compliance and acceleration of clinical trials are top
of mind for life sciences organizations," said Anthony
Lye, CEO, ePeople. "The new version of CTMail directly
addresses those concerns. By sharing processes,
companies are guaranteed that procedures are followed
absolutely. Companies can define an action plan once
have every single person follow it, ensuring compliance
and improving efficiency."
Manage Email Across Multiple Trials and Sites
Now with CTMail, sponsors, clinical research organizations and site management
organizations can track and manage site issues, activities and observations,
documents and resources across multiple trials and sites from one application.
Sponsors can now see their sites as assets and manage them across their business
directly and/or indirectly through clinical research organizations and site
management organizations.
Create reusable Task-Flow with Action Plans
To support the numerous and complex task lists that clinical research analysts are
required to follow by sponsors, CTMail delivers Action Plans, templates that define
a set number of tasks in a particular order that can be created once centrally and
deployed to every clinical research analyst on each trial. Action Plans ensure that
the complex procedures like site initiations and site closures can be followed
exactly in line with the defined standard operating procedures.
Document Activity Management
CTMail keeps track of all document movement with the Document Activity Manager. Documents
can be checked in and out of email records and site profiles. They can be locked and
unlocked by the users, however, locked files cannot be deleted or changed. Attached
or uploaded documents with the same name as a locked document are version controlled
and all of the deleted documents from an email record or site profile are tracked and
managed. All versions are managed by the application.
About ePeople
ePeople is a leading provider of business email management solutions for
high-value customer relationships in Life Sciences, High Technology, Financial
Services and Engineer-to-order industries. ePeople's solutions for account
management, site management, customer support and team selling, provide
visibility and accountability to content, people and processes. ePeople
solutions are designed for rapid adoption delivered on-demand or on-site and
integrate with Microsoft Outlook, CRM, email, IM and the web. ePeople customers,
including companies such as Cisco Systems, Cognos, Macrovision, McKesson
BioServices, Network Appliance, and Openwave Systems, enjoy significant gains in
compliance, productivity, responsiveness and quality.
NOTE: ePeople and the ePeople logo are trademarks of ePeople, Inc. All other trademarks are the property of their respective owners.
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