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For more information:
Leading Oncology Site
Management Organization Selects ePeople CTmail to Manage
and Secure Clinical Trial Communications and Email
CTmail transforms email into a records and trial
management solution for BridgeSite Clinical Research
Mountain View, Calif., January 5, 2005 - ePeople, a
leading provider of email and site management solutions
for high value customer relationships in life sciences,
high technology and engineer-to-order industries today
announced the addition of BridgeSite Clinical Research
to its growing roster of life sciences customers.
BridgeSite, an oncology site management organization
based in Columbus, Ohio selected ePeople CTmail to
streamline internal clinical processes and improve
communications with its network sites.
Designed for clinical researchers in pharmaceutical,
medical device, research centers and contract research
organizations, CTmail transforms how email is used to
manage daily activities and provides management with the
visibility needed to make time-sensitive decisions.
CTmail centralizes information among all study
participants, manages expertise and provides
collaborative workspaces for efficiently resolving study
issues. CTmail also captures knowledge that is embedded
in email and maintains a central knowledge base.
"As we grow our trial portfolio, effective day-to-day
communication with sites becomes more vital to the
success of our business," said Tom Baxter, founder and
President of BridgeSite Clinical Research. "CTmail
enhances the value of email as a business communication
tool by increasing the visibility of issues that reside
within Outlook and transforming email into actionable
business records."
BridgeSite serves as a "supersite" for the
pharmaceutical industry by providing companies with
access to leading community and academic physicians and
their patients. As a facilitator of investigator-led
studies, BridgeSite's clinical project management staff
handles the trial duties for which a community physician
office is typically not equipped including tracking
patient enrollment statistics, clinical data compilation
and reporting, and financial management. Managing
multiple studies, and with sites often widely dispersed
within a single study, email is the best medium for
efficient communication and documentation of activities.
With a growing volume of email, BridgeSite turned to
CTmail.
With CTmail, email correspondence and documents will now
be tracked, stored and reported in a central database
providing visibility across the extended team for
collaboration. Accessible from within Outlook or from
any web browser, the BridgeSite team will have real-time
visibility into site issues and trial status anywhere,
anytime. In addition, CTmail offers the ability to
securely manage email across multiple studies, maintain
a central repository of email records and documents
organized logically by protocol, sponsor or
investigator.
"It's imperative for the regulated clinical study
environment to control email communications and turn
this very powerful, but informal medium into an asset,"
said Anthony Lye, CEO, ePeople. "With CTmail, forward
thinking companies like BridgeSite Clinical Research
immediately reap the bottom line benefits delivered by
harnessing the power of email."
With the FDA scrutinizing the documentation of all forms
of trial data, many companies have instituted
productivity-draining manual procedures for the
processing and storing of email records. This commonly
involves the time-consuming process of printing email
and storing them in study binders. CTmail eliminates the
manual process without compromising compliance.
"Email is the killer application for business
communication yet it presents a compliance risk for
regulated businesses like clinical trials," said Baxter.
"With CTmail, BridgeSite will have the ability to manage
email and associated documents in a secure database and
remove many of the manual email-handling processes that
hurt the productivity of my clinical staff".
About ePeople
ePeople is a leading provider of business e-mail
management solutions for high-value customer
relationships in Life Sciences, High Technology and
Engineer-to-order industries. ePeople's solutions for
clinical trial management, collaborative support and
team selling, streamline complex process that demand
close coordination of experts, best practices and
knowledge. ePeople solutions are designed for rapid
adoption and integrate with Microsoft Outlook, CRM,
email, IM and the web. ePeople customers, including
companies such as Cisco Systems, Cognos, Macrovision,
McKesson BioServices, Network Appliance, and Openwave
Systems, enjoy significant gains in compliance,
productivity, responsiveness and quality. Headquartered
in Mountain View, Calif., ePeople is privately held.
NOTE: ePeople and the ePeople logo are trademarks of ePeople, Inc. All other trademarks are the property of their respective owners.
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