 |
|
|
|
ePeople Partner Program |
|
|
|
Solution Partners |
| |
|
E.piphany, Inc. |
| |
|
FCW Consulting, Inc. |
| |
|
Hipbone, Inc. |
| |
|
InstallShield |
| |
|
KnowledgeBase Solutions, Inc. |
| |
|
Latitude Communications, MeetingPlace |
| |
|
Oracle Corp. |
| |
|
PeopleSoft |
| |
|
Qarbon.com, Inc. |
| |
|
Salesforce.com |
| |
|
Siebel Systems, Inc. |
| |
|
SupportSoft, Inc. |
| |
|
Verity, Inc |
| |
|
WebEx Communications, Inc |
|
|
|
Industry Partners |
| |
|
Association of Support Professionals |
| |
|
Consortium for Service Innovation |
| |
|
Help Desk Institute |
| |
|
Outsights |
| |
|
Service & Support Professionals Association |
|
|
|
Request Partner Information |
|
|
|
|
|
|
|
 |
|
|
Founded in 1995, The Association of Support Professionals (ASP) is an international organization dedicated to the advancement of the
technical support profession and a community where individual members can share ideas, insights, and experiences with their colleagues.
The organization provides support professional contacts, research, and services for managers and professionals in charge of external
customer support operations at software and related technology companies. ASP is headquartered in Watertown, Massachusetts.
back | top
|
|
|
The Consortium for Service Innovation is a non-profit alliance of customer service organizations that are working together to solve
industry-wide challenges. The Consortium is dedicated to improving the whole experience of customers, employees and partners through
the development of innovative strategies, business models and industry standards. The Consortium is headquartered in Redwood City,
California.
back | top
|
|
|
The Help Desk Institute is the largest network of support professionals in the world. HDI provides targeted information about
the technologies, tools and trends of the help desk and customer support industry, and customized training and certification
programs for both the individual and site support organization. HDI is headquartered in Colorado Springs, Colorado.
back | top
|
|
|
OutSights, Inc., a business integration consulting firm, provides a
systematic and viable service process framework - increasing their
capability to deliver valuable support services to their customers through
evolved knowledge work. As a community of associates and alliance partners,
our collective knowledge is made available to our clients to enable
self-optimizing performance - for people and organizations.
OutSights' value is in participating within the service teams with an
outside perspective. OutSights' associates have in-depth experience and
insights providing templates, analysis, and expediting organizational
learning and engagement.
back | top
|
|
|
Founded in 1989, SSPA represents over 15,000 service executives in over 2200 support centers worldwide. SSPA gives service
and support professionals opportunities to share ideas, discuss developing trends and network with their peers. SSPA offers
its members conferences, seminars, specialized training, executive forums, certification programs and a variety of publications.
SSPA is headquartered in San Diego, California.
back | top
|
|
|
